7 Tips To Get More Online Reviews For Your Business
Since so many consumers don’t make decisions today without checking online reviews, having online reviews of your business is crucial. But, how is the best way to go about getting those online reviews? Here are 7 simple ways to get more customer reviews without hassle or headache.
1. Simply Ask
Most people are willing to write a review, especially if they are loyal customers or have had a good experience with your business. The challenge for you is that they normally don’t think about it. Simply asking your customers before they are leave your business to take the time and write a review will benefit you greatly. If they don’t write the review immediately, don’t be afraid to send a simple reminder asking them to write the review.
2. Implement Some Simple Tricks
Add Links to Your Emails. A link in your email signature could have a big impact on how many reviews you receive, especially if you email newsletters.
Add Some One Liners To Your Site. A phrase like “Tell us what you think” linked to the review site of your choice could get you some extra reviews each month. Remember, people like to give their opinions.
3. Make It Easy
In order to get more reviews, make the process easy for everyone. Not all people are tech savvy, especially the older generation who might be some of your most loyal customers who could give the best reviews. Having clear links and easy to navigate websites will help the process. Also, making the process easy for customers to write the review before they leave your business (tru.reviews can help with this) will be beneficial.
4. Tell Customers You Need Their Help
People like to help each other (usually). Google frowns on companies that offer incentives for reviews, so another way to get reviews is to let your customers know they can help you and others by giving reviews. Consumers are more likely to write an online review if they know there is value in it and it will be recognized. Make sure customers know negative and positive reviews are welcome and still give them the same incentives.
5. Thank Your Customers
If you don’t want to offer incentives, find ways to thank your customers for writing reviews. Simple ways of showing gratitude to customers will make them more willing to write reviews in the future. Being appreciative for any and all reviews, both positive and negative, will show customers that you care and they may keep writing reviews for you in the future.
6. Explain To Employees
Take the time to explain to all of your employees the importance of online reviews and ensure that they are prepared to help customers write the reviews if necessary. Have different employees ask customers to write reviews. Even having one employee whose job it is to ask customers for a review before they leave will pay off if the process is simple. As long as they are not annoying, your number of online reviews will definitely increase as a result of you placing more importance on accumulating them.
7. Pay Attention To The Reviews That Are Being Written
Pay attention to the online reviews people are leaving. Take the time to address negative feedback and do your best to turn any negative into a positive. That will create an opportunity for you to turn a negative into a happy loyal customer.
Getting An Increase In Online Reviews Is Worth The Work
In summary, taking simple steps to help your customers write online reviews will increase the amount of reviews you receive. Don’t be afraid to ask people to leave reviews and make the process as user friendly as possible. Using tru.reviews will help increase the amount of online reviews your customers write and help attract more consumers to your business. Then you will be able to enjoy the benefits of increased revenue and more customers.